Below you can find our Shipping and Delivery Policies.

PRODUCTION LEAD TIMES
Once your order is placed, we generally aim to begin processing and production on the next business day. Production typically takes approximately 1–3 business days before the order is dispatched.

The production times stated above are estimates only and are not guaranteed. Actual processing and production times may vary depending on order volume, product availability, production capacity, holidays, technical issues, or other circumstances that may affect our operations.

We will make reasonable efforts to process and produce orders within the estimated timeframe; however, a delay in processing or production does not automatically constitute a failure to fulfill your order.

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information.

SHIPPING AND DELIVERY
We ship to almost all countries worldwide. Shipping and delivery times provided on our website are estimates and should be used as a general indication only. They are not guaranteed delivery dates unless expressly stated otherwise.

For orders shipped within Europe, delivery typically takes approximately 3–10 business days after dispatch. For orders shipped to the United States and other international destinations, delivery typically takes approximately 7–20 business days after dispatch.

These estimated delivery times do not include processing or production time.

Actual delivery times may vary depending on the destination country, carrier operations, customs and import procedures, local postal services, weather conditions, holidays, strikes, peak-season demand, and other circumstances beyond our reasonable control.

We are not able to guarantee delivery by a particular date unless a specific delivery date has been expressly agreed with you in writing. If your order is subject to an unexpected delay, we will make reasonable efforts to assist you and provide available tracking information.

Nothing in this policy limits or excludes any rights or remedies that you may have under applicable consumer protection laws.

TRACKING
All orders are shipped with tracking where available. Once your order has been dispatched, you will receive an email containing your tracking number and a link to track your parcel.

Please allow approximately 24–48 hours for tracking information to become available after dispatch. In some cases, tracking information may take longer to appear or may not update continuously while a parcel is in transit, particularly when it is being transferred between carriers or undergoing customs processing.

DELIVERY DELAYS AND UNFORESEEN CIRCUMSTANCES
While we make reasonable efforts to meet the estimated production and delivery timeframes stated above, circumstances may arise that are outside our reasonable control and may result in delays. Such circumstances may include, but are not limited to, carrier disruptions, strikes, severe weather, natural disasters, customs or governmental delays, international transport disruptions, technical issues, supplier or production disruptions, unusually high order volumes, public holidays, and other unforeseen events.

Where such circumstances occur, the applicable production or delivery timeframe may be extended accordingly.

If an order cannot be delivered within the applicable timeframe, your statutory rights under applicable consumer protection law remain unaffected. Where required by law, you may be entitled to cancel the order and/or receive a refund.